A support portal account can be created two ways:

1. Through the portal: 

a. Visit https://affinityworks.freshdesk.com 

b. Select ‘Sign up with us’ 

c. Enter your name and email address and complete the Captcha test 

d. Check your email for a verification email (if you do not see this email, check your spam folder) 

e. Select the link which will take you to a page to create a password 

2. Through email: 

a. Email helpdesk@affinityworks.co.uk 

b. Check your email for a verification email (if you do not see this email, check your spam folder) 

c. Select the link which will take you to a page to create a password